QUESTIONS ABOUT YOUR POLICY OR NEED INFORMATION ABOUT INSURANCE?
Call our office at (800) 972-0272 to speak with a Justin Insurance Agent. Agents are available M-F 8:30-5:00 (Central Time) to help with your insurance needs. Coverage cannot be bound by leaving a message on the answering machine.
ARE YOU AN EXISTING CLIENT ADDING A HORSE TO YOUR POLICY?
Call our office or if your new horse purchase occurs on the weekend or after business hours, you can still reach a Justin Insurance agent by calling the Justin Insurance Emergency After Hours Line at (940) 368-0880. Coverage cannot be bound by leaving a voicemail or message on the office answering machine. If you have any questions about your existing account, please call our office during regular business hours when we have access to your policy information.
NEW CLIENT PURCHASING A HORSE ON THE WEEKEND OR AFTERHOURS?
Plan ahead and prior to your purchase, call our office during regular business hours so that we can begin the application process. If prior arrangements are not made, the coverage will be contingent upon company approval on the next business day. Make arrangements to have insurance in place BEFORE you write that check!
IS YOUR HORSE SICK OR INJURED OR DO YOU HAVE QUESTIONS ABOUT AN EXISTING CLAIM?
Call a Great American Claims Adjuster at (800) 331-0211. If it is afterhours, you will be asked to leave a message and an adjuster will call you back immediately. If after a reasonable amount of time, you do not receive a call back, call the Justin Insurance. Emergency After Hours Line (940) 368-0880. Also click on the “Claims” tab of our website for more information regarding your responsibilities should there be a claim.